Operational Defect Database
BugZero updated this defect 46 days ago.
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VMware | 96687
[VCDR] VCDR Connector enter debug shell after a power outage
Last update date:
4/3/2024
Affected products:
Cloud Disaster Recovery
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
VCDR Connectors may become unreachable after a power outage.Pinging the VCDR Connector fails.Rebooting the connector fails at the connector initialization state.Virtual Machine console of the connector appliance shows below
Purpose
To help understand the cause and resolve the state
Cause
This is caused due to OVF properties not being retained as the applaince will be abruptly shut down after a power outage.
Impact / Risks
Connector is unusable and will affect recovery or snapshot schedules
Resolution
Currently, there is no way to recover the appliance from debug mode. Only viable option is to re-deploy the appliance and configure it to point to same Orchestrator FQDN/IP. The Orchestrator FQDN or IP and credentials are displayed when Clicked on Deploy button in the VCDR UI.
