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VMware | 97395
Workspace ONE UEM - Configure Idle Session Timeout for Directory and Basic administrators
Last update date:
4/2/2024
Affected products:
Workspace ONE
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Details
Workspace ONE UEM 2302 introduced security measures affecting Basic and Directory Administrator settings as noted on KB 90067, among which was a lowering of the timeout for Idle Sessions to 15 mins across all environments. The lowered timeout value impacted usability of the Console negatively and contributed to poor user experience. To address the feedback received on this subject, we are introducing an enhancement to allow more granular control over the Idle Session Timeout value applied to Directory and Basic administrators of your organization. Details of the enhancement and availability across environments, are noted below.
Solution
Session Management settings at Customer and Partner Organization Groups (OGs) Workspace ONE UEM now allows configuration of the Idle Session Timeout value at OGs of type Customer and Partner. Administrators with one of System Administrator, AirWatch Administrator, or Console Administrator roles can configure this settingThe Idle Session Timeout value can be configured from All Settings> Admin> Console Security> Session ManagementThis setting cannot be configured at OGs of type other than Global, Customer, and Partner, and such OGs will inherit the value set in their OG hierarchyThe minimum configurable value is 15 mins, and maximum value is 480 mins Feature Availability This feature will be made available in a phased manner. Please subscribe to this article to be notified when availability details are updated. Workspace ONE UEM 2402 - Limited Availability: We will enable this feature in Shared SaaS and Dedicated SaaS Latest Mode environments alongside the rollout of WS1 UEM 2402, automatically.Dedicated SaaS Managed Hosting - Details will be shared once availability of 2402 for Managed Hosting environments is determinedOn Premise - Details will be shared once Limited Availability rollout across SaaS is completed
