Operational Defect Database
BugZero updated this defect 38 days ago.
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VMware | 97681
[VMC on AWS] Failed to subscribe to the VMware-curated Microsoft software repository with error 'The remote library is not reachable.'
Last update date:
4/12/2024
Affected products:
Cloud on AWS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
When subscribing to the VMware-curated Microsoft software repository by creating a subscribed Content Library, it fails with error 'The remote library is not reachable.'
Cause
Subscribing to the VMware-curated Microsoft software repository requires vCenter Server Appliance on SDDC to access the Internet.
Resolution
As the default Management Gateway firewall rule denies all traffic, ensure that Management Gateway Firewall allows outbound traffic from vCenter Server Appliance on SDDC.If default route (0.0.0.0/0) is advertised to SDDC, ensure that traffic from vCenter Server Appliance on SDDC is not denied on the network where default route goes through.
Related Information
Deploy Microsoft Server Instances from Pre-packaged VMsCreate a VM Using a Microsoft ISOAdd or Modify Management Gateway Firewall Rules
