Operational Defect Database
BugZero found this defect 1403 days ago.
Data sources
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WatchGuard Technologies | kA10H000000bp1LSAQ
Firebox might not be able to communicate with 12.5.4 SSO Agent after upgrading to Fireware v12.5.4
Last update date:
7/17/2020
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.5.x
Fixed releases:
v12.5.5 and v12.6.2
Description:
Issue
After you upgrade a Firebox to Fireware v12.5.4, the device might not be able to communicate with the 12.5.4 SSO Agent. In this case, the SSO debug log file includes entries with this text: async-xxx Please login first.
Workaround/Solution
Reboot or power cycle the Firebox. If this does not resolve the issue, contact WatchGuard Support.
