Operational Defect Database
BugZero found this defect 1216 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
WatchGuard Technologies | kA10H000000bqF9SAI
Cannot log in to the hotspot Guest Administration portal page
Last update date:
1/19/2021
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.5.x
12.6.x
Fixed releases:
v12.5.7/v12.6.4
Description:
Issue
After you configure a hotspot, you can no longer log in to the Guest Administration portal page (https://firebox-ip:8080/wirelessguest or https://firebox-ip:8080/auth/login?from_page=/wirelessguest).The browser shows a page with the error, ERR_TOO_MANY_REDIRECTS.
Workaround/Solution
Log in to the Firebox Web UI.Go to Authentication > Hotspot.Edit the guest administrator account and click Save. Log in to the hotspot Guest Administration portal page.
