Operational Defect Database
BugZero found this defect 1194 days ago.
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WatchGuard Technologies | kA10H000000bqPYSAY
Mobile VPN IKEv2 profile installation fails on Windows if the VPN name contains non-ASCII characters
Last update date:
2/11/2021
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
Any/Unknown
Fixed releases:
All
Description:
Issue
In the Mobile VPN configuration for a cloud-managed Firebox, WatchGuard Cloud allows a Mobile VPN name to contain non-ASCII characters. If you configure a VPN name with non-ASCII characters, Mobile VPN profile installation fails on Windows clients.
Workaround/Solution
In the Mobile VPN configuration in WatchGuard Cloud, specify a VPN name that contains only letters, numbers, dash (-), comma (,), underscore (_), and period (.).
