Operational Defect Database

BugZero found this defect 3145 days ago.

WatchGuard Technologies | kA10H000000g3FjSAI

Web traffic fails and HTTP proxy actions disappear after Fireware OS upgrade

Last update date:

10/9/2015

Affected products:

Firebox M200

Firebox M300

Firebox M270

Firebox M370

Firebox M470

Firebox M570

Firebox M670

Firebox M290

Firebox M390

Firebox M400

Firebox M500

Firebox M440

Affected releases:

All

Fireware

11.x

11.10.x

11.10

11.10.1

11.10.2

11.10.3

11.10.4

11.10.5

11.10.6

11.10.7

Fixed releases:

All

Description:

Issue

After you upgrade a Firebox or XTM device from an older version of Fireware (such as v11.6.x) to Fireware v11.10.x, configured HTTP proxy actions that have WebBlocker enabled may appear to have no settings configured. When this occurs, the HTTP proxy action cannot correctly process web traffic.

Workaround/Solution

Follow these steps in Policy Manager to restore the correct settings to your HTTP proxy actions: Select Setup > Actions > WebBlocker.Select a WebBlocker action and click Edit.Click OK to save the WebBlocker action settings. Do not make any changes at this time.Repeat Steps 2-3 for each WebBlocker action.Click Close. Save your configuration to your Firebox.

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Status

Resolved

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