Operational Defect Database

BugZero found this defect 3247 days ago.

WatchGuard Technologies | kA10H000000g3FkSAI

Dimension scheduled reports fail when no data is available for Denied Quota Summary report

Last update date:

6/29/2015

Affected products:

WatchGuard Dimension

Affected releases:

All

WatchGuard Dimension

2.x and 1.x

Fixed releases:

All

Description:

Issue

If you have configured Dimension with a scheduled task for only one Firebox and a report list that includes a Denied Quota Summary report, the task will fail if there is no data available for the Denied Quote Summary report for that Firebox. No other reports identified as part of the same task will run either. When this problem occurs, you will see this error in the Dimension log file: <SrvProcess d="2015-06-18T02:50:40Z" orig="dimension2" pri="2" app="ap_logging" proc_id="14567:1400891136" mc="8196" msg="Error (8196), ******* stack: Traceback (most recent call last):
 File "./report_generator.py", line 738, in run_report
 File "./report_generator.py", line 2633, in _run_denied_quota_summary
UnboundLocalError: local variable 'single_app_report' referenced before assignment
" /><SrvProcess d="2015-06-18T02:50:40Z" orig="dimension2" pri="2" app="ap_logging" proc_id="14567:1400891136" mc="8196" msg="Error (8196), Exception while delivering reports of type(103): local variable 'single_app_report' referenced before assignment" /><SrvProcess d="2015-06-18T02:50:40Z" orig="dimension2" pri="2" app="ap_logging" proc_id="14567:1400891136" mc="8196" msg="Error (8196), ******* stack: Traceback (most recent call last):
 File "./report_handler.py", line 198, in _run_one_subtask
 File "./report_generator.py", line 738, in run_report
 File "./report_generator.py", line 2633, in _run_denied_quota_summary
UnboundLocalError: local variable 'single_app_report' referenced before assignment
" />

Workaround/Solution

Move the Denied Quota Summary report to a separate scheduled task so that, if no data is available, other reports are not affected.

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