Operational Defect Database

BugZero found this defect 1719 days ago.

WatchGuard Technologies | kA10H000000g3RJSAY

Some AP devices fail to connect to Wi-Fi Cloud after upgrade to 8.8.0-179 firmware

Last update date:

9/4/2019

Affected products:

Wi-Fi Cloud

Affected releases:

All

Wi-Fi Cloud

Fixed releases:

All

Description:

Issue

If your DHCP server provides a DNS suffix to client devices, WatchGuard APs with 8.8.0-179 or later firmware might fail to connect to Wi-Fi Cloud. When this occurs, the AP device fails to receive configuration updates and report usage information.

Workaround/Solution

To avoid this issue, you must configure your network DHCP server to not provide a DNS suffix.

Additional Resources / Links

Original Vendor Announcement

BugZero® Risk Score

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Status

Resolved

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