Operational Defect Database
BugZero found this defect 1872 days ago.
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WatchGuard Technologies | kA10H000000g3SMSAY
Firebox Activation from Web Setup Wizard fails for WatchGuard.com accounts with MFA enabled
Last update date:
4/4/2019
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.0.x
12.1.x
12.1
12.1.1
12.1.3
12.10.x
12.2.x
12.3.x
12.4.x
Fixed releases:
All
Description:
Issue
If you have enabled MFA for your WatchGuard.com account, the option to activate a Firebox from within the Web Setup Wizard does not work. When this occurs, you see an Invalid username and password error message.
Workaround/Solution
Activate your Firebox before you start the Web Setup Wizard, as recommended in your Firebox Quick Start Guide.
