Operational Defect Database
BugZero found this defect 1942 days ago.
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WatchGuard Technologies | kA10H000000g3SgSAI
Gateway Wireless Controller cannot manage APs after upgrade to Fireware v12.3.1
Last update date:
1/25/2019
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.3.x
Fixed releases:
All
Description:
Issue
After you upgrade your Firebox to Fireware v12.3.1, it is not possible to manage any AP device, except for the AP420, AP325, or AP125. You are no longer to make configuration changes to the AP devices, and the status for the AP cycles between Online and Offline continuously. This issue is present only in Fireware v12.3.1 and does not affect any other Fireware version.
Workaround/Solution
To resolve the issue, you can either downgrade your Firebox to a version of Fireware previous to Fireware v12.3.1, or upgrade to Fireware v12.3.1 Update 1 or later release.
