Operational Defect Database

BugZero found this defect 1943 days ago.

WatchGuard Technologies | kA10H000000g3SlSAI

False log message when TCP SYN checking disabled: All gateways in SDWAN action are down

Last update date:

1/23/2019

Affected products:

Firebox M200

Firebox M300

Firebox M270

Firebox M370

Firebox M470

Firebox M570

Firebox M670

Firebox M290

Firebox M390

Firebox M400

Firebox M500

Firebox M440

Affected releases:

All

Fireware

12.x

12.3.x

Fixed releases:

All

Description:

Issue

If you have cleared the Enable TCP SYN packet and connection state verification check box on your Firebox, connections that use an SD-WAN action could generate incorrect log messages that include all gateways in SDWAN action are down, drop this packet. These log messages occur when the Firebox receives packets that are part of a connection that is already closed, often a FIN or RST packet that would tell the client to close the connection. These log messages do not indicate a failure in Firebox functionality.

Workaround/Solution

This issue does not occur if you select the Enable TCP SYN packet and connection state verification check box. To learn more about this option, see Define Firebox Global Settings.

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Status

Resolved

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