Operational Defect Database
BugZero found this defect 1838 days ago.
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WatchGuard Technologies | kA10H000000g3T3SAI
GAV service report does not include log messages when viruses are detected
Last update date:
5/25/2021
Affected products:
WatchGuard Dimension
Affected releases:
All
WatchGuard Dimension
2.x and 1.x
Fixed releases:
All
Description:
Issue
In Fireware v12.4.x, Gateway AV Virus found log messages include an md5 hash to support file exceptions. Dimension does not summarize these log messages correctly, and Virus, Host(HTTP), Protocol and Email Sender pivots now report No data available.
Workaround/Solution
In Dimension, you can use the Activity Trend pivot in the GAV service report. To review log messages specific to viruses, search for log messages that include virus=.
