Operational Defect Database
BugZero found this defect 2573 days ago.
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WatchGuard Technologies | kA10H000000g3UaSAI
Fireware OS upgrades could fail for Firebox M200/M300 devices in a FireCluster
Last update date:
5/3/2017
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
11.x
11.12.x
11.12
11.12.1
Fixed releases:
All
Description:
Issue
In some cases, Fireware OS upgrades for Firebox M200/M300 devices configured as part of a FireCluster can fail.When this occurs, you see a message that the upgrade is successful, but the Fireware version does not change and the Firebox generates a Fault Report with a Failed Assertion message. Because the fix is implemented in Fireware v11.12.2, software upgrades to v11.12.2 from earlier versions of Fireware are still affected, but the problem will not occur with future upgrades.
Workaround/Solution
To upgrade the FireCluster: In WatchGuard System Manager, connect to the current master device by the Management IP address.Launch Policy Manager, and upgrade the master device.In WatchGuard System Manager, connect to the backup master device by the Management IP address.Launch Policy Manager, and upgrade the backup master device.
