Operational Defect Database

BugZero found this defect 1985 days ago.

WatchGuard Technologies | kA10H000000g3bhSAA

Captive portal RADIUS authentication fails with correct credentials after a failed login attempt

Last update date:

12/12/2018

Affected products:

Wi-Fi Cloud

Affected releases:

All

Wi-Fi Cloud

Fixed releases:

All

Description:

Issue

After a user enters incorrect credentials when authenticating to a captive portal with RADIUS authentication, all future login attempts fail even though the correct credentials are supplied.

Workaround/Solution

This issue was resolved in Analyze 5.0, release Feb. 23rd, 2019.Close the web browser session or tab, then attempt to browse to a different URL. The captive portal session will be reset, and the login credentials will work correctly.

Additional Resources / Links

Original Vendor Announcement

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Status

Resolved

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