Operational Defect Database
BugZero found this defect 2412 days ago.
Data sources
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WatchGuard Technologies | kA10H000000g3bwSAA
Policy Manager cannot save changes to managed Firebox
Last update date:
10/11/2017
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.0.x
12.1.x
12.1
12.1.1
12.1.3
12.10.x
12.2.x
12.3.x
12.4.x
Fixed releases:
All
Description:
Issue
If you launch Policy Manager from a WatchGuard Management Server (v12.x) and try to save changes to a basic or fully managed Firebox running Fireware v11.x or lower, configuration changes fail to save to the Firebox. The configuration change appears to be successful in Policy Manager, but the changes are not saved. If the Firebox is in Fully Managed mode, the Scheduled Tasks status includes a java error message. If the Firebox is in Basic Managed mode, java error messages appears in the PM.log file on your local computer.
Workaround/Solution
This issue does not occur if you upgrade the managed Firebox to Fireware v12.0 or higher.
