Operational Defect Database
BugZero found this defect 2389 days ago.
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WatchGuard Technologies | kA10H000000g3bySAA
Large files fail to download through HTTP Proxy with Gateway AV enabled
Last update date:
11/3/2017
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.0.x
Fixed releases:
All
Description:
Issue
If you try to download a file that is larger than the configured scan limit for Gateway AV, the download could fail with an encoding error in the Firebox log messages. This issue also causes some pages to fail to display correctly as page elements fail to download.
Workaround/Solution
To avoid this issue, configure an HTTP proxy exception for the page that hosts the large file. For instructions, see HTTP-Proxy: Exceptions. If you see this issue frequently, you can increase the Gatway AV scan limit. This will require the Firebox to use more system resources for Gateway AV, and could cause other performance problems. To learn more, see About Gateway AntiVirus Scan Limits.
