Operational Defect Database
BugZero found this defect 2530 days ago.
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WatchGuard Technologies | kA10H000000g3cHSAQ
Policy Manager and Firebox System Manager crash on Windows 10 system with Master Control Panel folder and Creators Update
Last update date:
6/15/2017
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
11.x
11.1.x
11.10.x
11.10
11.10.1
11.10.2
11.10.3
11.10.4
11.10.5
11.10.6
Fixed releases:
All
Description:
Issue
If you create a Master Control Panel folder on a Windows 10 workstation with the Creators Update installed, both Policy Manager and Firebox System Manager will crash if you open a file browser in that application and you open or save a configuration file in Policy Manager. This is sometimes referred to as "god mode" for Windows. To create a Master Control Panel folder, create a normal Windows folder with a name like [Foldername].{ED7BA470-8E54-465E-825C-99712043E01C} This issue is the result of Java bug JDK-8179014. For full technical detail, go to https://bugs.openjdk.java.net/browse/JDK-8179014. To learn more about Creators Update, see https://support.microsoft.com/en-us/instantanswers/d4efb316-79f0-1aa1-9ef3-dcada78f3fa0/get-the-windows-10-creators-update
Workaround/Solution
Remove the Master Control Panel folder.
