Operational Defect Database

BugZero found this defect 2148 days ago.

WatchGuard Technologies | kA10H000000g3ccSAA

Scheduled OS upgrade, downgrade, backup and restore operations fail over SSL Management Tunnel

Last update date:

7/2/2018

Affected products:

Firebox T10

Affected releases:

Any/Unknown

Fixed releases:

All

Description:

Issue

If your XTM 25, XTM 26, or Firebox T10 devices connect to Management Server over SSL Management tunnel, scheduled Fireware upgrades, downgrades, backups, and restore operations fail.

Workaround/Solution

This issue does not occur if you connect directly to the Firebox with Fireware Web UI or Firebox System Manager. Note that depending on the version of Fireware running on your Firebox, you may not be able to back it up. To learn more, see Backup and Restore for XTM 25, XTM 26, and Firebox T10. Make sure to save a copy of the current configuration file before you begin the upgrade process.

Additional Resources / Links

Original Vendor Announcement

BugZero® Risk Score

What's this?

Coming soon

Status

Resolved

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