Operational Defect Database

BugZero found this defect 2812 days ago.

WatchGuard Technologies | kA10H000000g3ftSAA

Traceroute diagnostic task with -I icmp (ping) option fails after a few hops

Last update date:

3/27/2017

Affected products:

Firebox M200

Firebox M300

Firebox M270

Firebox M370

Firebox M470

Firebox M570

Firebox M670

Firebox M290

Firebox M390

Firebox M400

Firebox M500

Firebox M440

Affected releases:

All

Fireware

11.x

11.11.x

11.11

11.11.1

11.11.2

11.11.4

11.12.x

11.12

11.12.1

11.12.2

Fixed releases:

v12.9.4

Description:

Issue

When you specify the -I icmp argument for the traceroute diagnostic task on your Firebox, the task stops after two or three hops.

Workaround/Solution

Run the traceroute task without the -I icmp argument. The task will use UDP packets instead of ICMP packets.

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Status

Resolved

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