Operational Defect Database
BugZero found this defect 3175 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
WatchGuard Technologies | kA10H000000g3fzSAA
Dimension health requests may time out
Last update date:
9/9/2015
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
11.x
11.10.x
11.10.1
11.10.2
11.10.3
11.10.4
11.10.5
11.10.6
11.10.7
11.11.x
Fixed releases:
All
Description:
Issue
When you perform an action in Dimension that triggers a health request, such as viewing the VPN status page in Dimension Web UI, the Firebox will respond as quickly as possible. If multiple requests are received before the Firebox responds to the previous health request, some requests will time out. When this occurs, the Firebox log messages will include a message that looks like this: 2015-08-21 12:43:08 dxcp health_call JSON-RPC exception: code -32000: JSON-RPC for request id 19694 timed out waiting for response Dimension Web UI pages that depend on a Firebox health response will use the last received health response.
Workaround/Solution
No workaround exists at this time.
