Operational Defect Database
BugZero found this defect 3028 days ago.
Data sources
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WatchGuard Technologies | kA10H000000g3gtSAA
Firebox does not try again after failed response from DynDNS server
Last update date:
2/3/2016
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
11.x
11.11.x
11.11
Fixed releases:
All
Description:
Issue
When the Firebox tries to update a DynDNS server with its new IP address, sometimes the DynDNS server returns an error message, such as a 503 Service Unavailable message. When the occurs, the Firebox does not try to update the DynDNS server again until there is another IP address change. The Firebox will update the IP address if: The configured Forced Update time elapses.A change is made to the external interface, such as a DHCP renewal or interface configuration change.
Workaround/Solution
You can install the DynDNS client application on a computer in your network. The DynDNS client can update the DynDNS server with your IP address even when DynDNS is not enabled on your Firebox.
