Operational Defect Database
BugZero found this defect 3198 days ago.
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WatchGuard Technologies | kA10H000000g3gvSAA
PPPoE interfaces on XTMv cause display failure in Web UI and save failure in Policy Manager
Last update date:
9/21/2015
Affected products:
XTMv
Affected releases:
All
Fireware
11.x
11.10.x
11.10.2
Fixed releases:
v11.10.2 Update 2
Description:
Issue
When you configure an external PPPoE interface on an XTMv appliance with a VMware or Hyper-V host system, this can cause configuration problems in both Fireware Web UI and Policy Manager. Policy Manager In Policy Manager, if the number of configured PPPoE interfaces exceeds the number of disabled interfaces, the configuration changes will fail to save with an error message that looks like this:Error communicating with Firebox 10.0.1.1.INTERNAL_ERROR: Only interfaces 0-1 can be enabled on this device. Web UI In Web UI, you can configure any number of PPPoE interfaces, but these interfaces will fail to display in the interface configuration page, and you cannot edit or disable these interfaces in the Web UI.
Workaround/Solution
To allow configuration changes in Policy Manager, allocate additional interfaces to the XTMv instance in your VMware of Hyper-V management application.
