Operational Defect Database

BugZero found this defect 3666 days ago.

WatchGuard Technologies | kA10H000000g3iQSAQ

Executive Dashboard is blank after upgrade to Dimension v1.2

Last update date:

5/6/2014

Affected products:

WatchGuard Dimension

Affected releases:

All

WatchGuard Dimension

2.x and 1.x

Fixed releases:

All

Description:

Issue

After you upgrade to Dimension v1.2, the Log Server service may hang. When this occurs, the Executive Dashboard appears as a blank page.

Workaround/Solution

Restart the Log Server service from the Dimension web UI: Go to Administration > Log Server Management. In the Log Server Status section, click Stop to stop the Log Server service.Click Start to restart the service.

Additional Resources / Links

Original Vendor Announcement

BugZero® Risk Score

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Coming soon

Status

Resolved

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