Operational Defect Database

BugZero found this defect 1597 days ago.

WatchGuard Technologies | kA10H000000g56ySAA

DNSWatchGO Diagnostic application fails to display characters that are non US-ASCII

Last update date:

1/13/2020

Affected products:

DNSWatch

Affected releases:

Any/Unknown

Fixed releases:

All

Description:

Issue

If you install the DNSWatchGO Client on a non-English Windows OS, some characters that are outside the US-ASCII character set do not display correctly. The client may replace those characters with random US-ASCII characters.

Workaround/Solution

You can correct this issue with a configuration change to your Windows operating system: 1. In Settings, open Time & Language > Language > Administrative language settings. 2. Open Change system locale… 3. Select the check box: Beta: Use Unicode UTF-8 for worldwide language support. Note The path to this configuration option is presented in English, and will vary by OS language.

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Status

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