Operational Defect Database
BugZero found this defect 1572 days ago.
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WatchGuard Technologies | kA10H000000g5PlSAI
Guestbook import from CSV fails in Wi-Fi Cloud because of Excel formatting
Last update date:
1/29/2020
Affected products:
Wi-Fi Cloud
Affected releases:
All
Wi-Fi Cloud
Fixed releases:
All
Description:
Issue
When you use Microsoft Excel to save plain text entries to a CSV file, Excel automatically adds quotation marks to each entry, which causes guestbook import to fail. When this fails, you might see error message: Please specify first row of ".csv" file with valid headers
Workaround/Solution
This issue does not occur if you add entries to the CSV file with a text editor, such as Microsoft Notepad.
