Operational Defect Database

BugZero found this defect 522 days ago.

WatchGuard Technologies | kA16S000000BbvqSAC

Cannot fully uninstall the DNSWatchGO client through Group Policy Object (GPO)

Last update date:

12/14/2022

Affected products:

DNSWatch

Affected releases:

Any/Unknown

Fixed releases:

All

Description:

Issue

If you installed the DNSWatchGO client through GPO, upgrades to the client might fail with error code 1638 because the old DNSWatchGO client was not completely uninstalled.

Workaround/Solution

Use the attached PowerShell script to uninstall DNSWatchGO. This script should only be used under the direction of WatchGuard Support.Reboot the computer.Reinstall DNSWatchGO.

Additional Resources / Links

Original Vendor Announcement

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Status

Open

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