Operational Defect Database
BugZero found this defect 494 days ago.
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WatchGuard Technologies | kA16S000000Bc7DSAS
Quick Setup Wizard fails in WSM v12.9 when IPv6 is not enabled
Last update date:
1/12/2023
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.0.x
12.1.x
12.1
12.1.1
12.1.3
12.10.x
12.2.x
12.3.x
12.4.x
Fixed releases:
All
Description:
Issue
When you use the Quick Setup Wizard in WSM 12.9.x to set up your Firebox, the Quick Setup Wizard might fail if you have not enabled the IPv6 address format on the network interface of your Microsoft Windows computer.
Workaround/Solution
If the Quick Setup Wizard fails, enable IPv6 on the network interface of your Windows computer.To enable IPv6 on the network interface: 1. In Windows, select Start > Settings. The Windows Settings page opens. 2. Click Network and Internet. The Status page opens 3. In the Advanced Network Settings section, click Change adapter options. The Network Connections dialog box opens. 4. Double-click the interface connection. The Status dialog box opens. 5.Click Properties. The Properties dialog box opens. 6. In the This connection uses the following items list, select the Internet Protocol Version 6 (TCP/IPv6) check box. 7. Click OK.Note that you do not have to configure IPv6, only enable it.
