Operational Defect Database

BugZero found this defect 1041 days ago.

WatchGuard Technologies | kA16S000000FwuXSAS

Wireless clients cannot connect to the Internet after APs and SSIDs configured in Manage with device templates are reconfigured

Last update date:

7/14/2021

Affected products:

Wi-Fi Cloud

Affected releases:

All

Wi-Fi Cloud

Fixed releases:

All

Description:

Issue

When you make a configuration change to APs and SSIDs in Manage or Discover that result in a change to the device template, wireless clients cannot connect to the Internet, including redirection to a portal splash page.

Workaround/Solution

Reboot the AP and reconnect to the SSID.To reboot the AP, from Discover: Select Monitor > WiFi. Select the Access Points tab.Right-click the AP. Select Reboot.

Additional Resources / Links

Original Vendor Announcement

BugZero® Risk Score

What's this?

Coming soon

Status

Open

Search:

...