Operational Defect Database
BugZero found this defect 682 days ago.
Data sources
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WatchGuard Technologies | kA16S000000Jx2YSAS
AuthPoint Logon app freezes when you authenticate with a push notification
Last update date:
7/7/2022
Affected products:
AuthPoint
Affected releases:
All
AuthPoint
Fixed releases:
All
Description:
Issue
When you log in to a computer with the AuthPoint agent for Windows installed and the option to automatically send a push notification when you log in is enabled, if you do not respond to the push notification in time, the agent for Windows freezes and you cannot complete the authentication process to log in.
Workaround/Solution
This issue is resolved in the AuthPoint agent for Windows v2.8.2.514. Download and install the latest version of the agent from the Downloads page in the AuthPoint management UI.
