Operational Defect Database
BugZero found this defect 776 days ago.
Data sources
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WatchGuard Technologies | kA16S000000O6z9SAC
WatchGuard Cloud-managed Firebox deployment failure: unsupported_feature_error:Tor Exit Node Blocking requires Fireware v12.x.x or higher
Last update date:
4/18/2022
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
Any/Unknown
Fixed releases:
All
Description:
Issue
Update: On 14 April 2022, WatchGuard released a fix that resolves this issue going forward. If you have already encountered this issue and continue to do so, please contact Support for assistance. --------------------------------------------------------------------------- Firebox templates and device configurations that include changes to the default Network Blocking features fail to deploy with the error message: Transduction for deployment deployment_XXX failed unsupported_feature_error: Tor Exit Node Blocking requires Fireware v12.x.x or higher.
Workaround/Solution
To recover devices that are stuck in this state, follow these steps: Select Configure > Firebox Templates.For all templates that are currently assigned to the affected devices, select Network Blocking, then clear the Apply to subscribed devices check box.Select Configure > Devices, select the affected device, then select Deployment History. Revert the configuration back to the last successful configuration version. If you need to disable Network Blocking features, you can do so for each policy.
