Operational Defect Database
BugZero found this defect 766 days ago.
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WatchGuard Technologies | kA16S000000O6zdSAC
Firebox-DB users and groups unavailable in new policies for cloud-managed Fireboxes
Last update date:
3/16/2023
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
11.x
11.1.x
11.10.x
11.10
11.10.1
11.10.2
11.10.3
11.10.4
11.10.5
11.10.6
Fixed releases:
All
Description:
Issue
WatchGuard development has identified a bug that prevents the WatchGuard Cloud interface from correctly displaying Firebox-DB users and groups used in Firewall policies. When you try to add a Firebox-DB user or group to the To: field of a policy, no Firebox-DB users or groups are listed for selection.Existing policies that use Firebox-DB users or groups still function, but the WatchGuard Cloud interface displays an objectID instead of the user or group name. The format of these objectIDs looks like "fbusr_310814_12345678XXXXXXXXX" or "fbgrp_310814_12345678XXXXXXXXX".
Workaround/Solution
Firebox-DB users and groups display correctly when added to aliases. As a workaround, create an alias and add the Firebox-DB user or group. Firewall policies can then be made with this alias.
