Operational Defect Database
BugZero found this defect 934 days ago.
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WatchGuard Technologies | kA16S000000SNSISA4
Installer scripts and alert templates from the Endpoint Security Plug-in are not configured in ConnectWise Automate
Last update date:
2/22/2023
Affected products:
Panda Endpoint Security
WatchGuard Endpoint Security
Affected releases:
All
Panda Endpoint Security
WatchGuard Endpoint Security
Fixed releases:
All
Description:
Issue
In some cases, the Endpoint Security Plug-in for ConnectWise Automate v1.1 does not correctly configure the required templates and scripts for alert monitors in ConnectWise Automate.The Alerting configuration for the monitor does not have a template or script selected.
Workaround/Solution
To correct this issue, you must manually update each monitor configuration with the correct template and script. There are 7 monitors that you must edit. Open a monitor, then select the Alerting tab.From the Select an Alert Template drop-down list, select the corresponding WatchGuard template.From the Script to Run drop-down list, select the correct corresponding WatchGuard script.
