Operational Defect Database
BugZero found this defect 914 days ago.
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WatchGuard Technologies | kA16S000000SNaRSAW
Access Point VPN fails to connect when the Firebox VPN settings use a domain name of 16 characters or greater
Last update date:
12/17/2021
Affected products:
WatchGuard Cloud
Wi-Fi in WatchGuard Cloud
Affected releases:
All
WatchGuard Cloud
Wi-Fi in WatchGuard Cloud
Fixed releases:
v1.0.4 and higher
Description:
Issue
An Access Point VPN will fail to connect if the Mobile VPN with IKEv2 configuration on the cloud-managed Firebox uses a Firebox domain name that is 16 characters or greater in length.
Workaround/Solution
This issue is resolved in access point firmware v1.0.4 and higher.Workaround:Re-configure the Mobile VPN with IKEv2 settings on the Firebox to use the IP address of the Firebox instead of a domain name.
