Operational Defect Database

BugZero found this defect 571 days ago.

WatchGuard Technologies | kA16S000000WOn2SAG

Full Disk Access Error in Endpoint Protection Service After Upgrade to macOS 13 Ventura

Last update date:

11/11/2022

Affected products:

WatchGuard Endpoint Security

Affected releases:

All

WatchGuard Endpoint Security

Fixed releases:

All

Description:

Issue

A full disk error in the Endpoint Protection Service can occur after you upgrade to macOS 13 Ventura.

Workaround/Solution

To resolve this error, you must upgrade to the latest macOS Ventura v13.0.1. To upgrade, go to System Preferences in the corner menu and select Software Updates. For earlier versions of macOS 13 Ventura, complete these steps: On the macOS computer, open System Settings.Go to Privacy & Security.Select Full Disk Access.Select Protection Agent Service.Click the minus sign to remove the service from the list. When the Protection Agent Service appears again, enable the toggle for Full Disk Access.

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Status

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