Operational Defect Database
BugZero found this defect 1098 days ago.
Data sources
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WatchGuard Technologies | kA16S000000XeOCSA0
"SSL initialization failure" error when you generate the Configuration Report from WSM
Last update date:
2/28/2023
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
11.x
11.1.x
11.10.x
11.10
11.10.1
11.10.2
11.10.3
11.10.4
11.10.5
11.10.6
Fixed releases:
v12.9
Description:
Issue
A Configuration Report for devices managed by the Management Server might end with an "SSL initialization failure" error when the report takes more than 90 seconds to generate. The error is caused by the built-in report generation timeout of 90 seconds.
Workaround/Solution
WSM v12.9 now checks the timeout value specified in this configurable registry entry before it generates the configuration report: \\Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\WatchGuard Technologies, Inc.\WatchGuard System Manager\transfertimeout (number of seconds) For large configurations, set the value of this registry entry to a number of seconds that is high enough to enable the configuration report to generate successfully. A value of 600 should work for most environments.
