Operational Defect Database
BugZero found this defect 1097 days ago.
Data sources
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WatchGuard Technologies | kA16S000000XeOvSAK
APs controlled by Gateway Wireless Controller appear as not trusted after firmware update
Last update date:
5/18/2021
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
11.x
11.1.x
11.10.x
11.10
11.10.1
11.10.2
11.10.3
11.10.4
11.10.5
11.10.6
Fixed releases:
All
Description:
Issue
In some cases, Access Points controlled by the Gateway Wireless Controller might appear as "Not trusted" after you update the Access Point firmware. This issue was reported after upgrades to AP firmware versions 8.9.0-63 and 9.0.1-14-3.
Workaround/Solution
Use the Mark Trusted option to trust the APs again or disable the AP Trust Store. For more information, see Fireware Help.
