Operational Defect Database
BugZero found this defect 1083 days ago.
Data sources
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WatchGuard Technologies | kA16S000000XeViSAK
Subscriber account moved from a deleted account group is no longer visible to operators
Last update date:
10/21/2021
Affected products:
WatchGuard Cloud
Affected releases:
All
WatchGuard Cloud
Fixed releases:
All
Description:
Issue
In WatchGuard Cloud, on the Administration > Account Groups page, an issues exists when the Owner operator moves a Subscriber account out of a group and then deletes the group. Help Desk and Auditor operators who previously had access to the group can no longer see the Subscriber account. The Owner operator must manually select the Subscriber account to give the operators access.
Workaround/Solution
This is a known issue that will be resolved in a future release of WatchGuard Cloud.
