Operational Defect Database
BugZero found this defect 1077 days ago.
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WatchGuard Technologies | kA16S000000XeYHSA0
Add device to Management Server fails with the error: "Element 'backup-server': This element is not expected"
Last update date:
6/7/2021
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.6.x
12.7.x
Fixed releases:
All
Description:
Issue
When you try to add a Firebox to the Management Server, if the Management Server Distribution IP Address list in WatchGuard Server Center has more than five entries, the operation might fail with this error: Error line XXXX: Element 'backup-server': This element is not expected.
Workaround/Solution
Decrease the number of IP addresses on the Distribution IP Address list to five IP addresses or fewer.
