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WatchGuard Technologies | kA16S000000byNKSAY
Activations API specification missing request parameter for 4-hour hardware replacement activations
Last update date:
8/14/2023
Affected products:
WatchGuard Cloud
Affected releases:
All
WatchGuard Cloud
Fixed releases:
All
Description:
Issue
Version 1.0.0 of the Activations API specification does not include the required parentSerialNumber parameter in the example request to activate a 4-hour replacement license.
Workaround/Solution
Include the parentSerialNumber parameter in the request and specify the serial number of the existing device you want to activate a 4-hour replacement license for. For example:{ "activations": [ { "activationKey": "45D397A7-B26B-4D22-A887-324A54F93D95", "deviceDetails": { "friendlyName": "T80 Firebox - Renton Office - 4hr Replacement", "parentSerialNumber": "JIKL6K5X9-0D4A", "deviceLocation": { "address1": "1234 South Street", "address2": "Suite 500", "city": "Renton", "stateOrProvince": "WA", "country": "United States", "zipCode": 98124 } } }]}
