Operational Defect Database

BugZero found this defect 268 days ago.

WatchGuard Technologies | kA16S000000byV4SAI

WIPS sensors show third-party APs as inactive after upgrade to firmware version 13.x

Last update date:

8/25/2023

Affected products:

Wi-Fi Cloud

Affected releases:

All

Wi-Fi Cloud

Fixed releases:

All

Description:

Issue

APs configured as dedicated WIPS sensors might not show third-party APs as active after you upgrade the access point to firmware 13.x.

Workaround/Solution

It might take several hours for the third-party APs to become visible. If the third-party APs continue to remain inactive and not visible, downgrade the APs configured as dedicated WIPS sensors to firmware version 11.x.

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