Operational Defect Database
BugZero found this defect 236 days ago.
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WatchGuard Technologies | kA16S000000bye1SAA
Connection time-out errors for some HTTPS web pages with WatchGuard Endpoint Security installed
Last update date:
9/26/2023
Affected products:
WatchGuard Endpoint Security
Affected releases:
All
WatchGuard Endpoint Security
Fixed releases:
All
Description:
Issue
Endpoints with WatchGuard Endpoint Security installed can experience connection timeout errors when they try to access some HTTPS web pages.
Workaround/Solution
A hotfix is available to resolve this issue.To apply a hotfix on the affected endpoint: Download and save this hotfix file to the endpoint: HF-WGUA1636-nnsstrm.exeDouble-click the downloaded file.The hotfix installation does not require that you restart the computer. In some circumstances, you could be prompted to restart the endpoint for the hotfix to be fully applied. If you cannot restart the computer right away, select No when prompted. This postpones the application of the hotfix until the next system restart. Note: To install the unattended or silent version of the hotfix, click here.
