Operational Defect Database

BugZero found this defect 205 days ago.

WatchGuard Technologies | kA16S000000bynDSAQ

False Trj/RansomDecoy.A detection in temporary user profiles with WatchGuard Endpoint Security

Last update date:

10/27/2023

Affected products:

WatchGuard Endpoint Security

Affected releases:

All

WatchGuard Endpoint Security

Fixed releases:

All

Description:

Issue

Under certain circumstances, WatchGuard Endpoint Security products might return a false detection of Trj/RansomDecoy.A in temporary user profiles on Windows endpoints with WatchGuard Endpoint Security v8.00.21.XXXX or v8.00.22.XX12 installed. Hotfix (for protection versions lower than 8.00.22.0022)Protection version 8.00.22.0022

Workaround/Solution

To discard the false positive detection, apply the available hotfix on the affected endpoint. Download and save the hotfix file to the endpoint: hotfix_decoy_defender_tempfolders_gui_8.00.21.x.exeDouble-click the downloaded file.If prompted, to fully apply the hotfix, restart the endpoint. Note: To download an unattended or silent version of the hotfix, click here.

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Status

Resolved

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