Operational Defect Database
BugZero found this defect 95 days ago.
Data sources
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WatchGuard Technologies | kA16S000000bzPqSAI
ThreatSync Device Settings page fails to load
Last update date:
3/27/2024
Affected products:
ThreatSync
Affected releases:
All
ThreatSync
WatchGuard Cloud
Fixed releases:
All
Description:
Issue
The 8 February 2024 update to WatchGuard Cloud included a feature that enabled cloud-managed access points to generate incidents in ThreatSync. Since this update, some accounts cannot change or configure device settings in ThreatSync. If this issue affects your account, when you try to configure or change ThreatSync device settings, a Could not complete the requested action error appears on the Device Settings page.
Workaround/Solution
For affected accounts, no workaround exists at this time. Customers who previously configured ThreatSync device settings or who do not see this warning message are unaffected.
