Operational Defect Database

BugZero found this defect 82 days ago.

WatchGuard Technologies | kA16S000000bzURSAY

Tier-3 delegated Subscriber account does not show in WatchGuard Cloud Account Manager

Last update date:

2/29/2024

Affected products:

WatchGuard Cloud

Affected releases:

All

WatchGuard Cloud

Fixed releases:

All

Description:

Issue

If you manage a Service Provider account (tier-2) in WatchGuard Cloud that manages a tier-3 delegated Subscriber account, you might not see the tier-3 Subscriber account in Account Manager. Tier-1 Service Provider Tier-2 Service Provider Tier-3 SubscribersTier-3 Subscribers (delegated): Not visible in Account Manager to the tier-1 Service Provider

Workaround/Solution

There is no workaround at this time.

Additional Resources / Links

Original Vendor Announcement

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Status

Open

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