Operational Defect Database
BugZero found this defect 341 days ago.
Data sources
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WatchGuard Technologies | kA16S000000gDFkSAM
Configuration file migration to T25/T45 wireless Firebox cannot be saved
Last update date:
6/14/2023
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.0.x
12.1.x
12.1
12.1.1
12.1.3
12.10.x
12.2.x
12.3.x
12.4.x
Fixed releases:
v12.10
Description:
Issue
When you attempt to migrate the configuration file of a previous T-series Firebox wireless model to a Firebox T25/T45 wireless model, it shows an error that the configuration is invalid for the 2.4 GHz radio and cannot be saved to the Firebox.This occurs because the previous T-series Firebox wireless models only have a single radio, and the Firebox T25/T45 wireless models have two radios.
Workaround/Solution
To workaround this issue, open the configuration file of the original Firebox in Policy Manager and change the Firebox model to an equivalent non-wireless Firebox to remove the wireless configuration.When you migrate the configuration file to the new Firebox T25/T45 wireless model, you can enable and reconfigure the wireless interfaces. To change the Firebox model in the configuration file from your original Firebox: From Policy Manager, select Setup > System.Select an equivalent Firebox model without wireless (non -W model). This removes the wireless configuration.Save the configuration to a file.In the configuration file, go back to Setup > System, then select your Firebox T25/T45 wireless model (-W model).Save the configuration to a file. You can now migrate the configuration file to the new Firebox T25/T45 wireless device, and enable and reconfigure the wireless interfaces.
