Operational Defect Database

BugZero found this defect 339 days ago.

WatchGuard Technologies | kA16S000000gDGiSAM

Idle timeout does not work for Mobile VPN with IPSec users on FireCluster

Last update date:

6/15/2023

Affected products:

Firebox M200

Firebox M300

Firebox M270

Firebox M370

Firebox M470

Firebox M570

Firebox M670

Firebox M290

Firebox M390

Firebox M400

Firebox M500

Firebox M440

Affected releases:

All

Fireware

11.x

11.1.x

11.10.x

11.10

11.10.1

11.10.2

11.10.3

11.10.4

11.10.5

11.10.6

Fixed releases:

v12.10

Description:

Issue

When Mobile VPN with IPSec Phase 1 settings use Dead Peer Detection, idle timeout does not log off users that did not disconnect gracefully.This issue affects only FireCluster configurations.

Workaround/Solution

In the Phase 1 settings, switch from Dead Peer Detection to IKE Keep-alive. For more information, go to Define Advanced Phase 1 Settings in Fireware Help.

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Status

Resolved

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