Operational Defect Database

BugZero found this defect 313 days ago.

WatchGuard Technologies | kA16S000000gDR2SAM

False Trj/RansomDecoy.A detection in WatchGuard Endpoint Security products (EDR, EDR Core, EPDR, Advanced EPDR)

Last update date:

7/11/2023

Affected products:

WatchGuard Endpoint Security

Affected releases:

All

WatchGuard Endpoint Security

Fixed releases:

All

Description:

Issue

This Known Issue applies to WatchGuard EDR, EDR Core, EPDR, and Advanced EPDR.Under rare circumstances, WatchGuard Endpoint Security products could return a false detection of Trj/RansomDecoy.A in temporary user profiles on Windows endpoints with WatchGuard Endpoint Security versions 8.00.21.xxxx or 8.00.22.xx12 installed.For information on how to determine your protection version, go to Determine the Software Version in Help Center.

Workaround/Solution

To discard a false positive detection, apply the available hotfix on the affected endpoints. Download and save the hotfix file to the endpoint: hotfix_decoy_defender_tempfolders_gui_8.00.21.x.exeDouble-click the downloaded file.If prompted, to fully apply the hotfix, restart the endpoint. Note: To download an unattended or silent version of the hotfix, click here.

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Status

Resolved

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