Operational Defect Database
BugZero found this defect 412 days ago.
Data sources
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WatchGuard Technologies | kA16S00000110YiSAI
Domain and DNS server information is blank in Mobile VPN with SSL status dialog box
Last update date:
4/3/2023
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
12.x
12.0.x
12.1.x
12.1
12.1.1
12.1.3
12.10.x
12.2.x
12.3.x
12.4.x
Fixed releases:
All
Description:
Issue
When it connects to a VPN that allows access to many different subnets, the Mobile VPN with SSL client fails to display the DNS domain and server information in the DNS status dialog box. Other fields, such as Gateway Connected and WINS, are also blank.
Workaround/Solution
This is a display issue and does not impact the functionality of the Mobile VPN with SSL client. To verify which DNS settings the Mobile VPN with SSL client uses, run the command ipconfig /all from a Windows command prompt. The Mobile VPN with SSL DNS information will be associated with the TAP-Windows Adapter V9 interface.Alternatively, adjust the allowed networks available to the VPN. Combine subnets into super nets to reduce the number of VPN route statements pushed to the Mobile VPN with SSL client on connection. This issue does not affect Mobile VPN with SSL configurations with the option to Force all client traffic through tunnel enabled.
