Operational Defect Database

BugZero found this defect 393 days ago.

WatchGuard Technologies | kA16S00000110kFSAQ

DNSWatchGO and mobile VPNs

Last update date:

5/19/2023

Affected products:

DNSWatch

Affected releases:

Any/Unknown

Fixed releases:

All

Description:

Issue

If DNSWatchGO is active when you connect to a mobile VPN, it might not be possible to resolve domain names with an internal DNS server. DNSWatchGO will continue to use the DNS server of the physical network interface instead of DNS servers assigned to the mobile VPN virtual adapter.

Workaround/Solution

Follow these steps for a workaround solution: Stop the DNSWatchGO Client.Connect to the VPN. The virtual adapter will obtain the internal DNS server.Start the DNSWatchGO Client. For more information about how to start and stop DNSWatchGO, go to Start or Stop DNSWatchGO.

Additional Resources / Links

Original Vendor Announcement

BugZero® Risk Score

What's this?

Coming soon

Status

Resolved

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